Terms And Conditions

1. Introduction and Acceptance of Terms

Welcome to myshopmen.com, an online retailer specializing in sneakers. This website is owned and operated by CustomCraze LLC. These Terms and Conditions (“Terms”) govern your access to and use of the myshopmen.com website, including any content, functionality, and services offered on or through myshopmen.com (the1. “Site”).

By accessing or using the Site, registering an account, or placing an order, you (“You,” “User,” or “Buyer”) agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Site.

CustomCraze LLC (“We,” “Us,” “Our,” “Company,” or “Seller”) reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. We will notify you and ask you to accept new terms to continue using the service if significant amendments are made. If you disagree with any amendments, you must cease using the service.

For more information, please contact us via:

Email: support@myshopmen.com
Phone: +1 719 402 9411
Address: 1942 Broadway St. STE 314C Boulder CO 80302 US

2. Use of the Site and Service

2.1 Permitted Use

You are granted a limited, revocable license to access and use the Site for its intended purpose: to browse, view, and purchase sneakers and related products. This includes engaging with customer support features and submitting product reviews.

2.2 Prohibited Activities

To maintain the integrity and security of the Site, the following activities are strictly prohibited:

Interfering with the Site’s operation through the use of viruses, disruptive technology, bots, spiders, or any automated means to monitor or copy information, except for basic performance monitoring technology.
Modifying, copying, reverse engineering, decompiling, or disassembling any technology integral to the service.
Impersonating any person or entity, including unauthorized use of another user’s password and account.
Employing meta tags, search terms, or keywords that contain CustomCraze LLC’s name or trademarks.
Engaging in any activity that obstructs other users’ ability to utilize the service or places a disproportionate burden on the system.
Promoting hate speech, obscenity, libelous, defamatory, threatening, abusive, or otherwise inappropriate content.
Infringing upon the intellectual property rights, privacy rights, or publicity rights of others.
Using the Site for any illegal purpose or in violation of any local, state, or federal laws or regulations.
Harvesting or collecting information about others (including email addresses) without their explicit consent.
Mass downloading files from the Site or flooding the Site with internet traffic to slow or stop its operation.

We reserve the right to monitor user activity, remove offensive content, terminate accounts, and initiate legal action for any violations of these Terms.

3. Intellectual Property

3.1 Ownership of Site Content

CustomCraze LLC retains all intellectual property rights and other rights to the Site and its service, including, but not limited to, trademarks, copyrights, design elements, text, graphics, data, images, logos, and video clips. Unauthorized modification or reproduction of any content on the Site is strictly prohibited.

3.2 User-Generated Content

You are solely responsible for any content you submit, post, or upload to the Site (e.g., product reviews, comments, pictures, designs). You warrant that you possess all necessary rights, including trademark, copyright, privacy, and publicity rights, to use and submit such content without infringing upon third-party rights.

By submitting content, you grant CustomCraze LLC an irrevocable, perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, display, perform, distribute, adapt, and promote this content in connection with the service and its marketing. We are not obligated to provide further inspection or approval of content use, or to compensate you for its use. We reserve the right, at our sole discretion, to refuse to publish or remove any content deemed to violate these Terms or applicable laws.

You agree to indemnify and hold CustomCraze LLC harmless from any claims, damages, costs, and attorney’s fees arising from alleged or actual infringement of third-party rights or violation of any law related to your content or use of the service.

3.3 Digital Millennium Copyright Act (DMCA)

We respond to legitimate DMCA requests and retain the right to deny service if usage or content poses a risk of copyright infringement. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on this Site, please notify our DMCA agent with a properly formatted DMCA request (17 U.S.C. § 512) by contacting us at support@myshopmen.com.

4. Product Sales and Transactions

4.1 Order Placement and Acceptance

Placing an order on myshopmen.com constitutes a binding offer by you to purchase products. An initial order confirmation email serves merely as an acknowledgment of receipt and does not signify our acceptance of your offer. Your offer is accepted only when we confirm production completion or the shipment of your order in a subsequent email.

We reserve the right to reject any order for any or no reason, and we will notify you promptly if an order is rejected. Product and design availability is not guaranteed and is subject to change. Information presented in marketing materials is for informational purposes only; the order confirmation email controls in case of any inconsistency.

4.2 Pricing, Payment, and Tax Obligations

All prices displayed on the Site are final and subject to change, with the applicable currency specified. Shipping, handling, and any applicable sales taxes are billed separately and will be itemized at checkout.

For international customers, product prices may be net of local taxes and fees unless otherwise indicated. You are solely responsible for paying any import duties, import brokerage fees, or other charges levied in the recipient’s country that were not collected at checkout.

We accept various payment methods, including direct debit, credit card, advance payment, and PayPal. We reserve the right to limit payment methods based on factors such as order value, shipment destination, or other objective criteria. We utilize third-party payment processors, such as ADYEN B.V. and PayPal, to securely process payments, and your payment data is transmitted directly to them.

If a payment method or information makes it impossible or impractical for us to receive payment (e.g., insufficient funds, incorrect information) through no fault of CustomCraze LLC, you agree to an additional charge to recoup processing costs. If payment is not received, we may assign claims to a debt collection agency and transfer necessary personal data.

5. Shipping, Delivery, and Risk of Loss

We warrant shipping orders within three weeks, though goods normally ship within a few days with typical delivery times of 2-4 days. Shipment and delivery can take up to three weeks in certain circumstances.

We utilize a shipment service provider of our choosing. You are responsible for standard shipping costs, which may vary based on order value and destination, and are displayed at checkout. The performance of an order is considered complete when the shipment provider delivers to your address.

FTC 30-Day Rule Compliance: If we do not promise a specific shipment time, we will ship your order within 30 days after receiving your name, address, and payment, or permission to charge your account. If, after taking your order, we learn that we cannot ship within the time stated or within 30 days, we will promptly notify you of the delay and provide you with the option to cancel the order for a full and prompt refund.

Title to goods remains with CustomCraze LLC until full payment is received and the order is shipped. Title and risk of loss pass to you upon transfer of goods to the carrier.

We do not send unordered merchandise and will not seek payment for it.

6. Returns, Refunds, and Cancellation Policies

Our detailed policies regarding returns, refunds, and cancellations are outlined in our separate and [Cancellation Policy] pages, which are incorporated by reference into these Terms. We encourage you to review these policies for specific eligibility requirements, timeframes, conditions (e.g., item condition), who bears shipping costs for returns, any applicable restocking fees, and special policies for sale or clearance items.

We commit to processing prompt refunds upon valid cancellation or return. We reserve the right to change our return policies at any time.

7. Privacy Policy and Data Protection

Your privacy is important to us. The collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated by reference into these Terms. By agreeing to these Terms, you also agree to our Privacy Policy.

We collect various categories of personal information, including basic contact details, order information, account information, shopping information, and customer support information. This information is used to provide products and services, process payments, manage accounts, personalize your experience, for marketing and promotions, security and fraud prevention, and customer support.

We may share your information with trusted third-party service providers for operational purposes, such as payment processors, shipping providers, analytics services, and advertising partners.

Our Site utilizes cookies, web beacons, and other tracking technologies to enhance user experience, analyze website performance, and facilitate targeted advertising. For detailed information about the types of data collected, how it is used, and your choices regarding cookies and tracking technologies, please refer to our Privacy Policy.

You are responsible for securing your account information, including passwords, and maintaining the confidentiality of sensitive data.

8. Your Privacy Rights and Choices (US Consumers)

United States privacy law is a complex patchwork of national, state, and local privacy laws and regulations, with no single comprehensive national privacy law. Consequently, the specific privacy rights available to individuals may vary depending on their state of residency.

8.1 California Consumer Privacy Act (CCPA/CPRA) Rights

While myshopmen.com may not currently meet all specific thresholds for CCPA/CPRA applicability (e.g., annual gross revenue exceeding $26.625 million, processing data from 100,000 or more California consumers/households, or deriving 50% of revenue from selling/sharing California residents’ personal data) , we commit to providing the following rights as a best practice for all US consumers, with particular emphasis on those in California:

Right to Know/Access: You have the right to request information regarding the categories of personal information collected, sold, or disclosed about you; the purposes for which personal information is collected or sold; the categories of sources from which personal information is collected; the categories of third parties with whom personal information is shared; and specific pieces of personal information collected about you in the past 12 months.
Right to Delete: You have the right to request the deletion of personal information collected from you, subject to certain exceptions defined by law.
Right to Correct: You may have the right to request the correction of inaccurate personal information held by myshopmen.com.
Right to Opt-Out of Sale/Share: If we “sell” or “share” your personal information (as defined by California law, which includes disclosing it for cross-context behavioral advertising), you have the right to direct us not to do so.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
Right of Portability: You may have the right to receive a copy of your personal information and, where technically feasible, request its transfer to a third party under certain circumstances.
Right to Appeal: You may have the right to appeal a denied request by replying directly to the denial notification.

8.2 How to Exercise Your Rights

You can submit requests to exercise your privacy rights through the following methods:

Email: support@myshopmen.com
Phone: +1 719 402 9411 (a toll-free number is provided for CCPA/CPRA compliance)
Address: 1942 Broadway St. STE 314C Boulder CO 80302 US
Website Form (if available on myshopmen.com)

To protect your privacy and security, we may ask for identity verification before processing requests. You are also permitted to designate an authorized agent to make requests on your behalf, provided they furnish proof of authorization.

8.3 “Do Not Sell or Share My Personal Information” Link

In compliance with California law, a clear and conspicuous link titled “Do Not Sell or Share My Personal Information” will be provided on the homepage and in the footer of myshopmen.com. This link will direct you to a dedicated page where you can easily exercise your right to opt-out.

8.4 “Shine the Light” Law (California Civil Code Section § 1798.83)

California residents have the right to request information about the disclosure of their personal information to third parties for direct marketing purposes during the preceding 12 months. To make such a request, please contact us using the contact details provided in these Terms.

9. Marketing Communications Compliance

9.1 Email Marketing (CAN-SPAM Act)

We comply with the CAN-SPAM Act for commercial emails. All promotional emails will clearly identify us as the sender, include a valid physical postal address, and provide a clear and easy-to-use opt-out mechanism. You can opt out of promotional emails at any time by utilizing the “unsubscribe” option prominently provided in every commercial email message.

9.2 SMS/Text Message Marketing (TCPA)

For marketing text messages and calls to wireless numbers, we will only send such communications with your prior express written consent, as required by the Telephone Consumer Protection Act (TCPA). You can opt out of text messages by replying “STOP” to any message received or by contacting us directly. We will not send marketing calls to wireless numbers without prior express written consent, in strict adherence to federal and state regulations.

You are encouraged to manage your communication preferences through your account settings or unsubscribe links.

10. Data Security and Consumer Protection

10.1 Security Measures

We implement reasonable technical and organizational measures to secure the Site and all submitted private information against loss, tampering, unauthorized access, and other malicious acts.

Encryption: Transport Layer Security (TLS) technology and Secure Sockets Layer (SSL) connections are utilized to encrypt the order process and protect data in transit, including login credentials and customer orders. This prevents unauthorized access by third parties during data transmission.
Fraud Prevention: We incorporate fraud prevention checks, often conducted through our payment processors (e.g., Adyen). These checks may involve geo-localization and comparison with previous transactional data to prevent the abuse of payment methods and protect against payment defaults.
Access Controls: Access to personal information is strictly limited to authorized employees and service providers who require the information to perform their duties.

10.2 User Responsibilities and Payment Security

You can enhance the security of your data by setting up a password-protected account for future purchases. It is your responsibility to maintain the confidentiality and security of your account password.

We advise you to pay by credit card when possible, as it offers enhanced protection against fraud and billing errors. The Fair Credit Billing Act (FCBA) protects credit card users, limiting liability for unauthorized charges (e.g., to $50) and providing a 60-day notification period for billing errors. If you use a debit card, the Electronic Funds Transfer Act (EFT Act) applies, which has stricter reporting deadlines (e.g., within two days for limited liability) and potentially higher liability if reporting is delayed.

You should never pay online sellers who insist on payment solely with gift cards, wire transfers through companies like Western Union or MoneyGram, payment apps, or cryptocurrency, as these methods make it difficult to recover your money in case of a scam.

10.3 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including maintaining your account, providing services, complying with legal obligations (such as commercial and tax regulations requiring data storage for up to ten years), and resolving disputes. Personal information will be deleted or anonymized when it is no longer necessary for these defined purposes, unless a longer retention period is explicitly required or permitted by law.

11. Disclaimers and Limitation of Liability

11.1 Disclaimers

The Site and service are provided “as is” and “as available,” without any express or implied warranties. We do not warrant that the Site or its use will be uninterrupted, timely, safe, secure, error-free, or meet your expectations. We disclaim all express or implied warranties, including, but not limited to, fitness for a particular purpose, merchantability, and non-infringement.

You agree that your use of the Site and service is at your sole risk. We do not control or endorse third-party information, products, or services offered through our Site and are not responsible for their representations or warranties. There is no warranty on goods purchased, and any remedies for defective products are subject to our Return and Refund Policy.

11.2 Limitation of Liability

To the fullest extent permitted by applicable law, CustomCraze LLC and its affiliates, officers, directors, employees, and agents will not be liable for any direct, special, incidental, indirect, or consequential damages, including lost profits or data, arising from the use or inability to use the Site, product performance, the conduct of other users, or user-generated content, even if advised of the possibility of such damages.

In no event shall CustomCraze LLC’s aggregate liability for any damage or loss connected to Site or content use exceed the lesser of $100.00 U.S. or the cash actually exchanged between you and CustomCraze LLC in the past six months. Some jurisdictions may not allow certain limitations or exclusions of liability, so these limitations may not apply to all users.

11.3 Indemnification

You agree to indemnify, defend, and hold harmless CustomCraze LLC, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, costs, and expenses (including reasonable attorneys’ fees) arising from or related to your use of the service, your violation of these Terms, or your infringement of any third-party rights.

If you are a California resident, you waive California Civil Code §1542, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party”.

12. Dispute Resolution and Governing Law

12.1 Governing Law

The formation, construction, and performance of this agreement shall be governed by the laws of the United States of America and the laws of the State of Colorado, without regard to its choice of law rules.

12.2 Mandatory Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site or products shall be resolved by confidential binding arbitration in Boulder, Colorado. The arbitration will be conducted by a mutually agreed alternative dispute resolution provider, or through the American Arbitration Association if parties cannot agree.

Class Action Waiver: You agree that any claims must be conducted individually and not in a class, consolidated, or representative action. By agreeing to these Terms, you waive your right to participate in a class action lawsuit or class-wide arbitration.

12.3 Exceptions to Arbitration

Notwithstanding the above, CustomCraze LLC may seek injunctive or other equitable relief in any state or federal court located in Boulder, Colorado, if you violate or threaten to violate CustomCraze LLC’s or a third party’s intellectual property rights, or any term of an agreement with CustomCraze LLC.

12.4 Waiver of Jury Trial

If an action or claim is filed contrary to the arbitration rules, you agree to personal jurisdiction and venue in Colorado, Boulder County, and waive the right to a jury trial. Improperly filed claims may entitle the non-filing party to recover all attorney’s fees and costs related to dismissal after written notice of the improperly filed claim.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and CustomCraze LLC regarding the Site and supersede all prior oral or written agreements.

13.2 Relationship of Parties

This agreement does not constitute a joint venture, partnership, agency, employment, or fiduciary relationship between you and CustomCraze LLC, unless expressly stated.

13.3 Successors, Assignment, and Delegation

This agreement benefits and binds our successors, assigns, heirs, executors, and administrators. You may not assign or delegate your rights or duties under this agreement without our prior written consent.

13.4 Notices

Written notices can be electronic and are effective when sent or published. You waive rights or objections related to not receiving notices due to incorrect or incomplete information.

13.5 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. If a provision is invalid or unenforceable in particular circumstances, it remains in full force in other circumstances.

13.6 Waivers

Waivers of any breach of these Terms are only effective if in writing. Waiving a breach does not constitute a waiver of later breaches. Accepting late performance is not a waiver of the act or condition itself.

13.7 Interpretation Rules

The term “or” includes any combination of items. The terms “includes” or “including” do not make a list exclusive. Headings are for convenience only and do not affect interpretation.

13.8 Conflicts

If conflicts exist between these Terms and another agreement with CustomCraze LLC, the other agreement’s terms control only to the extent of inconsistency; otherwise, additional terms are supplementary.

13.9 Reservation of Rights

CustomCraze LLC reserves all rights not expressly granted in this agreement.

13.10 No Third-Party Beneficiaries

This agreement does not confer rights or remedies upon any person other than the direct parties involved.

14. Minimum Age Requirements and Children’s Online Privacy

The Site is not intended for individuals under the age of 13. Consistent with the Children’s Online Privacy Protection Act of 1998 (COPPA), CustomCraze LLC does not knowingly collect personal information from children under 13 years of age. If we become aware that personal information has been collected from an individual under 13 without verifiable parental consent, we will take immediate steps to delete such information.

Furthermore, we explicitly state that we have no knowledge of “sharing” or “selling” the personal information of individuals under 16 years of age, as defined by applicable law.